Terms and Conditions of Sale

1. About Formagua

Formagua is a company specialized in professional training and the provision of educational resources. These Terms and Conditions apply to all products and services sold via the platform https://formagua.systeme.io.

2. Products and Services

Formagua offers:

• Digital mini-products (Word templates, checklists, PDF guides, etc.)
• Asynchronous online training courses (self-paced access, no live sessions)
• Downloadable resources (ready-to-use educational documents)

The essential characteristics of each product are described on its respective product page.

3. Orders

An order is confirmed once payment has been successfully completed via the secure payment platform. Any order implies full and unconditional acceptance of these Terms and Conditions.

4. Prices

Prices are indicated in euros, all taxes included (VAT included). Formagua reserves the right to modify its prices at any time. The applicable price is the one displayed at the time of the order.

5. Payment

Payments are made online by credit/debit card via the secure Stripe or PayPal solutions integrated into the Systeme.io platform. No other payment methods are accepted unless expressly agreed.

6. Delivery of Products

Digital products are delivered immediately after payment via a download link or access to a member area. No physical delivery is provided.

7. Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content supplied immediately after payment when execution has begun with the customer’s prior express consent. By validating the order, the customer expressly agrees to waive the right of withdrawal.

8. Intellectual Property

All content provided (PDFs, templates, presentations, videos, quizzes) is protected by copyright law. Their use is strictly limited to the customer’s personal or professional use within the scope of their activity. Any reproduction, distribution, or resale without prior authorization is prohibited.

9. Liability

Formagua makes every effort to ensure the quality and accuracy of the content provided. However, Formagua shall not be held liable for any improper use or misinterpretation of the materials by the user. No guarantee of specific results is provided.

10. Access Duration

Training courses and digital content are accessible for a minimum period of six (6) months after purchase, unless otherwise specified. In case of technical issues, customers are invited to contact support at: contact@formagua.com.

11. Personal Data

Collected data is used exclusively for order processing, product access, and communications related to Formagua’s activities. Data is never sold to third parties. In accordance with applicable data protection laws, customers may exercise their rights of access, rectification, or deletion at any time.

12. Governing Law and Disputes

These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought first. Failing agreement, the dispute shall be submitted to the competent courts of Pointe-à-Pitre (Guadeloupe).

FORMAGUA – Sandrine Cambron (Sole Proprietorship)

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